How to remove office 365 reseller license key#
They can see that I redeemed Office 365 Home on November 2018 and it's listed in my order history, and the license key is shown in their system as linked to my Microsoft account emailĪddress. I have contacted technical support, but it seems they cannot help me. I tried to add this key to my account, but it kept giving me an error code and to contact technical support. Then I went onto and purchased another copy of Office 365 Home
My first reaction was I didn't add the boxed Office 365 Home key correctly in November 2018 however when I tried to add it again it gave me error saying the key was already redeemed. There is not even a hint of it it's not showing in the cancelled subscription section. Office 365 has disappeared from my account entirely. I figured the system was just seeing that I didn't have auto-renewal on, but the key I added on NovemberĢ018 would kick in. This extended my subscription to April 2020, or so I thought.įor the past two months I've been getting nagging messages telling me my subscription was expiring this year April 2019, and I thought nothing of it. Before the subscription expires, I will either get a boxed copy of Office 365 Home from a local reseller like Best Buy, Microcenter, or the Microsoft Retail Store, orĪlternatively a digital key from this year the subscription was due to expire April 2019, so last year on November 2018, I added a new key that I got from the Microsoft Retail Store when I purchased a Microsoft Complete Protection with my Surface I have Office 365 for many years now and the subscription expires in April every year.